Website Management

Support & Maintenance

• Dedicated Project Manager During Site Development: A project manager to work with you to ensure your project goals are achieved.
• Submit & Track Support Tickets By Email or Our Helpdesk: Easily log a service request with us. You can go on and ask us anything!
• Available Support & Updates: Get help, advice and answers, 8 hours a day, 6 days a week. We’re available to attend to support requests.

Storefront Design

• Customized Designs: No generic templates! Stand out from the crowd with a completely customized website design based on your preferences and ideas
• Stock Images Acquisitions: We find and use stock images that tell the story of your brand. We do the searching, licensing and editing of the right stock images for your project.  
• Flexible Layouts: Let your uniqueness shine through! We abhor rigid, cookie cutter templates, and prefer original, creative approach to projects.
• Basic Pages: We will create interesting and aesthetically appealing basic web pages for your website, including, but not limited to: Home Page; About Us Page; Contact Page; FAQ Page; Services Page etc. Refer to the Functionality & Extensions section below for more.

Copy Writing

• Professional Page Copy Writing: We will write your website’s pages professionally, to ensure that they tell your unique story. Blogging is excluded from this.
• Content Migration Assistance: We can migrate the web pages and blog posts from your present website, if you want that.
• Pitches & CTAs: Your Home Page will contain a pitch section and Call to Action features. 
• Team Member Management: We will use the employees’ resumes and social media profiles provided to create bios that make your team shine

Search Engine Optimization

• Keyword Optimization: We will optimize a keyword for each of your web pages as part of our native SEO input for even our least website design option.
• XLM Sitemap: Sitemaps pass web pages info of websites to search engines. Their crawl bots would capture everything, ensuring a higher ranking for your website.
• Robots.txt Files: We create robots.txt files that tell search engines what parts of your website to crawl, ensuring that only the appropriate parts show up in search engines.
• Google Webmaster Tools Verification: As part of our integral search optimization for all our projects, we will create an account and verify your website with Google Webmaster Tools, to provide you with crucial data about your website’s performance in search engines. This data will also suggest changes to improve your website’s search visibility.
• Redirect Broken Pages: We will redirect broken pages and links so website visitors won’t land on the dreaded 404 error page.

Analytics & Reporting

• Google Analytics & Tracking: Know how much traffic arrives at your website, where the traffic comes from and how the visitors behave at your website. This knowledge will help drastically improve your marketing efforts. 
• Web Traffic Tracking & Goal Targeting: Track website traffic to its source, and know what traffic channels to invest in.
•  Exclude Internal Traffic via Filters: Good data is clean data. We can block traffic from your office from appearing in your reports, so you will be analyzing only traffic from potential customers.
• Monthly Traffic Reports: You will receive monthly detailed traffic data directly into your inbox.
• Keyword Rankings Tracking: See how your website ranks on main search engines for your keywords.
• Historical Trend Reporting: Historical data analysis over a period of time gives a better overview of trends and your website’s performance.
• Dashboard Data Reports: Login and see how your website is doing.

Functionality & Extensions

• Unlimited User Accounts: We will set up your website with unlimited user accounts functionality for you, your team, and your users if required.
• Unlimited Photo, Audio, & Video Hosting: We will provide photo, audio and video hosting and embedding if required.
• FAQ Section:  We will provide a Frequently Asked Questions page or section for your website if required.
• Members Content: We will create a member’s only content access if required.
• Location Manager: Whether your business has 2 or 20 locations or branches, you can easily manage them using features like location searches and Google map embeds.
• Powerful Contact Forms: We can create forms of various sorts to enable your customers and potential customers contact you through email. We can create simple inquiry forms or complex, multi-part forms.
• Free SSL Certificates: We will install free Let’s Encrypt SSL certificate on your website.

Reliable Hosting

• HTML5/CSS Standards Compliant: Your solidly formatted website will look good and perform well on all browsers, operating systems and mobile devices.
• Inbuilt Micro-formats:  Inbuilt Micro-formats and HTML built for Search Engine Optimization. These will improve your search engine ranking with testimonials and addresses that use micro-formats that search engines understand better.
• Responsive Development Platform: Your website will look good on all devices, be they desktop computers, laptops, tablets and mobile Phones
• Easy to Use WordPress Platform: With WordPress, the world’s number one CMS, page editing and addition of blog posts is an easy and seamless process.
• Managed Upgrades: Fully managed WordPress upgrades.
• 3rd Party Front-End Code Integration Support: Integrate with virtually any 3^rd party embed or iFrame tool. Just let us know what you want!
• 24/7 Infrastructure & Security Monitoring: We will set up automated monitoring of your website for Infrastructure & Security problems 24/7.
• Continual Development: We continue to develop and add features to fulfill our clients’ needs. Let us know if you want features we do not have yet.

What happens if I want to cancel my subscription?

There are no contracts – you can cancel at anytime. If you have been with Jossidy Digital Agency for twelve consecutive months or more, when you cancel your subscription, you can take all website content, blog articles, graphic designs, web page layout and rendered HTML/CSS. We do not however provide the underlying WordPress theme code, plugins or database files.

Support & Maintenance

• Dedicated Project Manager During Site Development: A project manager to work with you to ensure your project goals are achieved.
• Submit & Track Support Tickets By Email or Our Helpdesk: Easily log a service request with us. You can go on and ask us anything!
• Available Support & Updates: Get help, advice and answers, 8 hours a day, 6 days a week. We’re available to attend to support requests.

Storefront Design

• Customized Designs: No generic templates! Stand out from the crowd with a completely customized website design based on your preferences and ideas
• Stock Images Acquisitions: We find and use stock images that tell the story of your brand. We do the searching, licensing and editing of the right stock images for your project.  
• Flexible Layouts: Let your uniqueness shine through! We abhor rigid, cookie cutter templates, and prefer original, creative approach to projects.
• Basic Pages: We will create interesting and aesthetically appealing basic web pages for your website, including, but not limited to: Home Page; About Us Page; Contact Page; FAQ Page; Services Page etc. Refer to the Functionality & Extensions section below for more.

Copy Writing

• Professional Page Copy Writing: We will write your website’s pages professionally, to ensure that they tell your unique story. Blogging is excluded from this.
• Content Migration Assistance: We can migrate the web pages and blog posts from your present website, if you want that.
• Pitches & CTAs: Your Home Page will contain a pitch section and Call to Action features. 
• Team Member Management: We will use the employees’ resumes and social media profiles provided to create bios that make your team shine

Search Engine Optimization & Local Listings

• Keyword Optimization: We will optimize a keyword for each of your web pages as part of our native SEO input for even our least website design option.
• XLM Sitemap: Sitemaps pass web pages info of websites to search engines. Their crawl bots would capture everything, ensuring a higher ranking for your website.
• Robots.txt Files: We create robots.txt files that tell search engines what parts of your website to crawl, ensuring that only the appropriate parts show up in search engines.
• Google Webmaster Tools Verification: As part of our integral search optimization for all our projects, we will create an account and verify your website with Google Webmaster Tools, to provide you with crucial data about your website’s performance in search engines. This data will also suggest changes to improve your website’s search visibility.
• Redirect Broken Pages: We will redirect broken pages and links so website visitors won’t land on the dreaded 404 error page.

Analytics & Reporting

• Google Analytics & Tracking: Know how much traffic arrives at your website, where the traffic comes from and how the visitors behave at your website. This knowledge will help drastically improve your marketing efforts. 
• Web Traffic Tracking & Goal Targeting: Track website traffic to its source, and know what traffic channels to invest in.
•  Exclude Internal Traffic via Filters: Good data is clean data. We can block traffic from your office from appearing in your reports, so you will be analyzing only traffic from potential customers.
• Monthly Traffic Reports: You will receive monthly detailed traffic data directly into your inbox.
• Keyword Rankings Tracking: See how your website ranks on main search engines for your keywords.
• Historical Trend Reporting: Historical data analysis over a period of time gives a better overview of trends and your website’s performance.
• Dashboard Data Reports: Login and see how your website is doing.

Functionality & Extensions

• Unlimited User Accounts: We will set up your website with unlimited user accounts functionality for you, your team, and your users if required.
• Unlimited Photo, Audio, & Video Hosting: We will provide photo, audio and video hosting and embedding if required.
• FAQ Section:  We will provide a Frequently Asked Questions page or section for your website if required.
• Members Content: We will create a member’s only content access if required.
• Location Manager: Whether your business has 2 or 20 locations or branches, you can easily manage them using features like location searches and Google map embeds.
• Powerful Contact Forms: We can create forms of various sorts to enable your customers and potential customers contact you through email. We can create simple inquiry forms or complex, multi-part forms.
• Invoice & Order Management: Accept and manage orders (100 SKUs maximum)
• Payment Gateways: Get access to payment gateways.
• Subscription Plans & Recurring Payments: Create a billing management system by taking regular payments from your customers, and easily manage your subscribers (5 subscription plans maximum)
• Membership Tiers: Add membership tiers or levels to your website. Offer discounts and special offers and discounts to members, or create members only areas on your website. (5 membership plans maximum)
• Ticketing & Events: Add events and sell tickets on your website.
• Bookings & Accommodation: Let your customers book appointments, or create an accommodation system for your hotel or resort
• Accept Donations: Accept donations for your non-profit organization.

Reliable Hosting

• HTML5/CSS Standards Compliant: Your solidly formatted website will look good and perform well on all browsers, operating systems and mobile devices.
• Inbuilt Micro-formats:  Inbuilt Micro-formats and HTML built for Search Engine Optimization. These will improve your search engine ranking with testimonials and addresses that use micro-formats that search engines understand better.
• Responsive Development Platform: Your website will look good on all devices, be they desktop computers, laptops, tablets and mobile Phones
• Easy to Use WordPress Platform: With WordPress, the world’s number one CMS, page editing and addition of blog posts is an easy and seamless process.
• Managed Upgrades: Fully managed WordPress upgrades.
• 3rd Party Front-End Code Integration Support: Integrate with virtually any 3^rd party embed or iFrame tool. Just let us know what you want!
• 24/7 Infrastructure & Security Monitoring: We will set up automated monitoring of your website for Infrastructure & Security problems 24/7.
• Continual Development: We continue to develop and add features to fulfill our clients’ needs. Let us know if you want features we do not have yet.
• Paid SSL Certificates: We will help you purchase and install one of the higher grade paid SSL certificates for your website (* Cost dependent of the SSL grade you choose).

What happens if I want to cancel my subscription?

There are no contracts – you can cancel at anytime. If you have been with Jossidy Digital Agency for twelve consecutive months or more, when you cancel your subscription, you can take all website content, blog articles, graphic designs, web page layout and rendered HTML/CSS. We do not however provide the underlying WordPress theme code, plugins or database files.

Support & Maintenance

• Dedicated Project Manager During Site Development: A project manager to work with you to ensure your project goals are achieved.
• Submit & Track Support Tickets By Email or Our Helpdesk: Easily log a service request with us. You can go on and ask us anything!
• Available Support & Updates: Get help, advice and answers, 8 hours a day, 6 days a week. We’re available to attend to support requests.

Storefront Design

• Customized Designs: No generic templates! Stand out from the crowd with a completely customized website design based on your preferences and ideas
• Stock Images Acquisitions: We find and use stock images that tell the story of your brand. We do the searching, licensing and editing of the right stock images for your project.  
• Flexible Layouts: Let your uniqueness shine through! We abhor rigid, cookie cutter templates, and prefer original, creative approach to projects.
• Basic Pages: We will create interesting and aesthetically appealing basic web pages for your website, including, but not limited to: Home Page; About Us Page; Contact Page; FAQ Page; Services Page etc. Refer to the Functionality & Extensions section below for more.

Copy Writing

• Professional Page Copy Writing: We will write your website’s pages professionally, to ensure that they tell your unique story. Blogging is excluded from this.
• Content Migration Assistance: We can migrate the web pages and blog posts from your present website, if you want that.
• Pitches & CTAs: Your Home Page will contain a pitch section and Call to Action features. 
• Team Member Management: We will use the employees’ resumes and social media profiles provided to create bios that make your team shine.

Store Management

• See Your Orders: Take full control of your orders from your dashboard.
• Inventory Management: Set your stock levels, get notified when it is low, and allow back orders.
• Full Control of Store Settings: All store settings are available through your WordPress dashboard.
• View/Print Invoices & Packing Lists: Easily print packing lists and invoices for your distributors, customers and accounting team.

Accounting & Reporting

• Integrate with Accounting Tools:  Get your orders, sales and customers pushed to your favorite accounting tools, like Quickbooks and Xero
• View detailed sales reports: You can view daily/weekly/month & yearly sales, your top customers, best selling products and more.
• Set Coupons: Entice potential and old customers with coupons. Use the flexible settings that are easily managed on the dashboard.
• Automatically Export Orders: Automatically Export Orders at set times to your distributors, warehouse or employees via FTP or email.
• Set Multiple Tax Rates: Set multiple tax rates to meet your taxation obligations. Set up your online store to show products with or without tax.

Search Engine Optimization & Local Listings

• Keyword Optimization: We will optimize a keyword for each of your web pages as part of our native SEO input for even our least website design option.
• XLM Sitemap: Sitemaps pass web pages info of websites to search engines. Their crawl bots would capture everything, ensuring a higher ranking for your website.
• Robots.txt Files: We create robots.txt files that tell search engines what parts of your website to crawl, ensuring that only the appropriate parts show up in search engines.
• Google Webmaster Tools Verification: As part of our integral search optimization for all our projects, we will create an account and verify your website with Google Webmaster Tools, to provide you with crucial data about your website’s performance in search engines. This data will also suggest changes to improve your website’s search visibility.
• Redirect Broken Pages: We will redirect broken pages and links so website visitors won’t land on the dreaded 404 error page.
• Keyword Research: We find perfect balance between the keywords your prospective customers are searching for, and what your products will rank for in the search engines. We do this for every single product on your ecommerce store.
• On-site Optimization: We will fully optimize your website to rank for your target keywords.
•  Local SEO: Local SEO is very important for businesses. We will create listings on Google Places, Yahoo! Local and Bing Local. This will ensure that your website is listed on the local search portals of the major search engines.
• Local Search Results Website Optimization: Local SEO involves more than just local listings.  We will optimize local keywords, location date and Schema.org markup.
• Reactive Management & Consultation: We will field your questions about website traffic, ranking, or the latest Google algorithm update. We study the intricacies of SEO so you do not have to, therefore, our experts will handle all your questions.

Analytics & Reporting

• Google Analytics & Tracking: Know how much traffic arrives at your website, where the traffic comes from and how the visitors behave at your website. This knowledge will help drastically improve your marketing efforts. 
• Web Traffic Tracking & Goal Targeting: Track website traffic to its source, and know what traffic channels to invest in.
•  Exclude Internal Traffic via Filters: Good data is clean data. We can block traffic from your office from appearing in your reports, so you will be analyzing only traffic from potential customers.
• Monthly Traffic Reports: You will receive monthly detailed traffic data directly into your inbox.
• Keyword Rankings Tracking: See how your website ranks on main search engines for your keywords.
• Historical Trend Reporting: Historical data analysis over a period of time gives a better overview of trends and your website’s performance.
• Dashboard Data Reports: Login and see how your website is doing.

Functionality & Extensions

• Unlimited User Accounts: We will set up your website with unlimited user accounts functionality for you, your team, and your users if required.
• Unlimited Photo, Audio, & Video Hosting: We will provide photo, audio and video hosting and embedding if required.
• FAQ Section:  We will provide a Frequently Asked Questions page or section for your website if required.
• Members Content: We will create a member’s only content access if required.
• Location Manager: Whether your business has 2 or 20 locations or branches, you can easily manage them using features like location searches and Google map embeds.
• Powerful Contact Forms: We can create forms of various sorts to enable your customers and potential customers contact you through email. We can create simple inquiry forms or complex, multi-part forms.
• Invoice & Order Management: Accept and manage orders (100 SKUs maximum)
• Payment Gateways: Get access to payment gateways.
• Subscription Plans & Recurring Payments: Create a billing management system by taking regular payments from your customers, and easily manage your subscribers (5 subscription plans maximum)
• Membership Tiers: Add membership tiers or levels to your website. Offer discounts and special offers and discounts to members, or create members only areas on your website. (5 membership plans maximum)
• Ticketing & Events: Add events and sell tickets on your website.
• Bookings & Accommodation: Let your customers book appointments, or create an accommodation system for your hotel or resort
• Accept Donations: Accept donations for your non-profit organization.
• Extendable with 100s of Plugins: A huge choice of 100s of plugins to ensure you get the kind of store you want.
• Supporting many Payment Gateways: We support the most popular payment gateways, plus many less known ones. Cryptocurrency options are available too.
• Customers’ Accounts: Customers will get accounts of their own to manage their orders, billing, personal details and more.

Secure & Reliable Hosting

• HTML5/CSS Standards Compliant: Your solidly formatted website will look good and perform well on all browsers, operating systems and mobile devices.
• Inbuilt Micro-formats:  Inbuilt Micro-formats and HTML built for Search Engine Optimization. These will improve your search engine ranking with testimonials and addresses that use micro-formats that search engines understand better.
• Responsive Development Platform: Your website will look good on all devices, be they desktop computers, laptops, tablets and mobile Phones
• Easy to Use WordPress Platform: With WordPress, the world’s number one CMS, page editing and addition of blog posts is an easy and seamless process.
• Managed Upgrades: Fully managed WordPress upgrades.
• 3rd Party Front-End Code Integration Support: Integrate with virtually any 3^rd party embed or iFrame tool. Just let us know what you want!
• 24/7 Infrastructure & Security Monitoring: We will set up automated monitoring of your website for Infrastructure & Security problems 24/7.
• Continual Development: We continue to develop and add features to fulfill our clients’ needs. Let us know if you want features we do not have yet.
• Paid SSL Certificates: We will help you purchase and install one of the higher grade paid SSL certificates for your website (* Cost dependent of the SSL grade you choose).
• Private Server: Your website will be set up on its own server, for extra security and possible custom development.
• Always Up To Date: We work round the clock to ensure your plugins, payment gateways and modules are always up to date.

Supported Store Types:        

• Physical & Virtual Goods
• Subscriptions & Memberships
• Events & Ticketing
• Catalog & Quote Requests
• Real Estate

What happens if I want to cancel my subscription?

There are no contracts – you can cancel at anytime. If you have been with Jossidy Digital Agency for twelve consecutive months or more, when you cancel your subscription, you can take all website content, blog articles, graphic designs, web page layout and rendered HTML/CSS. We do not however provide the underlying WordPress theme code, plugins or database files.